IVO FAQ

Find answers to frequently asked questions down below. Don’t see your question? Just ask – call us or submit a question online. We are here to help!

FAQ: How Can IVO Help?
We offer a vast range of services, from design to installation of our products! Our Design Team is here to guide you toward your dream space, one step at a time.
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FAQ: What Products Does IVO Offer?
IVO offers a full range products from cabinetry to hardware! We have custom cabinet options to compliment our natural & manufactured countertop surfaces. We offer backsplash & sink options along with hardware & accessories.
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FAQ: Difference Between Quartz & Granite?
Quartz is manufactured while Granite is quarried. Visit our Quartz & Granite pages or contact our Stone Specialist for more information.
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FAQ: Does IVO Offer Free Consultations?
Yes! Our consultations are absolutely free.
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FAQ: How Does the Cabinet Design Process Work?
Once a design package is selected, we provide you with design renderings & a 3D layout so you’ll be able to better visualize how your space will look, as opposed to a floor plan or product number.
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FAQ: How Do I Maintain My Countertops?
Most countertops can be cleaned with just soap & water. Some countertops require sealer, visit our countertop pages or contact our Stone Specialist for more information.
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FAQ: What is a Design Package?
A Design Package is an offer of services to start a kitchen or bath design; it outlines how many design revisions and hours go into a project. We offer an elite design package for all our clients needs.
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FAQ: How Does The Stone Templating Process Work?
During our templating process, we send out our templator to scan your space for the most accurate measurements possible.
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FAQ: What is IVO's Lead Time for Cabinets & Countertops?
Our lead times differ depending on the time of year. Give us a call for an approximate lead time.
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